On August 1st, Liming Heavy Industry launched its 14th After-Sales Service Tour for Grinding Mill at the Zhengzhou headquarters. For 14 years, the company has upheld the philosophy of "value-added service, shared value," continuously improving customer service and industry standards.

The event highlights "listening to customers' voices, solving practical problems, and empowering sustainable development." Guided by professionalism, efficiency, innovation, and cooperation, Liming Heavy Industry responds to customer needs with precision, ensuring services are timely and effective. General Manager Xiao Wei stressed that the team must "go with questions and return with solutions," delivering services that touch customers’ hearts and set industry benchmarks.

This three-month campaign adheres to "high standards and high responsiveness," adopting an innovative "1+1+1+1" model that integrates sales, technical, after-sales, and R&D engineers. Teams will visit project frontlines, accurately respond to demands, and guarantee reliable on-site support.

The service tour focuses on four areas:

• Professional Inspection: Diagnose equipment health, prevent faults, and ensure stable operation.

• Technological Upgrading: Provide tailored solutions for process optimization, energy efficiency, and intelligent upgrades.

• Training Empowerment: Offer on-site training to strengthen operation, maintenance, and emergency handling skills.

• Genuine Parts: Supply authentic components for reliable replacement and worry-free maintenance.

By prioritizing customer trust, Liming Heavy Industry continues to deliver professional technical support, solve practical problems, and transfer new technologies and applications. Quality remains the company’s foundation and competitiveness, with strict management systems ensuring reliability and strengthening brand reputation.

Over the years, the After-Sales Service Tour has become both a communication bridge and a "database" for product improvement. By collecting operational data and offering personalized solutions, Liming Heavy Industry combines craftsmanship with innovation, working hand-in-hand with customers to explore broader development prospects.